1. Introduction

At Mobile Recharge AE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile recharge services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: This includes your name, email address, phone number, and payment information when you register an account or make a transaction.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, device type, and operating system.
• Transaction Data: Details about recharges you have made, including mobile numbers recharged, amounts, dates, and payment methods used.
• Communications: When you contact our customer support, we may keep a record of your communication to help solve any issues you might be facing.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and complete your mobile recharge transactions.
• Create and manage your account.
• Provide you with customer support and respond to your inquiries.
• Send you transaction confirmations and receipts.
• Send you service-related notices and updates.
• Improve our website and services.
• Prevent fraudulent transactions and monitor for suspicious activities.
• Comply with legal obligations.

We may also use your information to contact you about our own services that may be of interest to you. You can opt out of receiving these communications at any time.

4. How We Share Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as payment processing, data analysis, and customer service.
• With Telecom Operators: To complete your recharge, we need to share certain information (like the mobile number and recharge amount) with the relevant telecom operator.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect your information from accidental loss, unauthorized access, disclosure, alteration, and destruction. All payment transactions are encrypted using SSL technology.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access your personal information.
• The right to rectify inaccurate or incomplete information.
• The right to delete your personal information in certain circumstances.
• The right to restrict the processing of your personal information.
• The right to data portability.
• The right to object to the processing of your personal information.

To exercise any of these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Phone: +971 52 123 4567